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February 15, 2020
Question

When i enter my information in my wmr it keeps saying it cant pull up my tax info... Why is that? I filed and got accepted January 28th...

  • February 15, 2020
  • 1 reply
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1 reply

February 15, 2020

Don't worry. This could mean the IRS's website hasn't fully updated with your information since you filed your return. If you get the message "We cannot provide any information about your refund", that doesn't mean something's wrong.  Please see the Turbo Tax FAQ below for more information regarding the  Where's my refund message.