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February 13, 2021
Question

When I got to the State Return, the program won't advance to the next screen. What do I do to get it to advance?

  • February 13, 2021
  • 1 reply
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1 reply

SForrestLO
February 14, 2021

Its possible some state forms are not available yet. Please see this Turbo Tax FAQ on State forms availability for personal. State forms availability table for TurboTax individual (personal) tax products. State Forms

 

You can also try this simple troubleshooting method. Please see this Turbo Tax FAQ regarding how to delete cookies, cache, and browsing history:  How to delete browsing history

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abycatAuthor
February 18, 2021

I ended up completing it on my phone and it worked fine.  May have had something to do with cookies on my computer.  Thanks for your reply!