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June 5, 2019
Question

When will I know where my refund is at

  • June 5, 2019
  • 1 reply
  • 0 views
I called the IRS and they don't have my refund nor is it in the card I used so where is my refund

1 reply

Employee
June 5, 2019

Did you receive an email from TurboTax letting you know that your return had been accepted by the IRS after you filed? If not, you can track your e-file status by following the instructions below.

https://ttlc.intuit.com/replies/3319882

If you return was accepted 20 days ago or less, please note that it can take up to 3 weeks for the IRS to update. There's no way of knowing exactly when the IRS will update as TurboTax does not have access to any information regarding your tax refund once it has been submitted and accepted by the IRS and state department. Continue checking the Where’s My Federal Refund? tool for updates. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

https://ttlc.intuit.com/replies/4495802

If your return was accepted 21 days ago or more, you can follow the instructions in the following FAQ to contact the IRS for further assistance as they are the only ones who are able to research your tax return for you.

https://ttlc.intuit.com/replies/3302084