Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
L
linder99
February 17, 2020
Question

Whenever I try to check my refund it says the information I entered is incorrect, What am I doing wrong?

  • February 17, 2020
  • 3 replies
  • 0 views
No text available

    3 replies

    N
    nickmason3
    February 17, 2020

    Same issue.

      W
      wisecarver123
      February 17, 2020

      Same problem here as well. What does this mean?? When I call the IRS automated voice response system it states it's being processed and that's all it says. 

        S
        Sa16
        February 17, 2020

        Mine within the last 25ish mins PST time went from WMR is unavailable to the message you're getting. I've got child credits. I think it just has to do with the system updating.

        W
        wisecarver123
        February 17, 2020

        Okay that makes sense. I had that thought cross my mind as well but when my friend was able to log into her WMR and see her status right after I couldn't and received that message ... I became more worrisome & I still am. I am hoping that's what the problem is, 

          TurboTax Sign In Widget
          TurboTax flag icon

          Unlock tailored help options in your account

          Create an account
          TurboTax Expert Assist
          TurboTax Expert

          Get answers to all your tax questions

          Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

          Terms & ConditionsAccessibility statement
          Intuit
          TurboTax Credit Karma QuickBooks MailChimp

          ©1997-2022 Intuit, Inc. All rights reserved.
          Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
          of Intuit Inc. Terms and conditions, features, support, pricing, and service options
          subject to change without notice.

          Security Certification of the TurboTax Online application has been performed by
          C-Level Security.

          By accessing and using this page you agree to the Terms of Use.

          Accessibility

          TRUSTe nResult Certified e-File C-Level Security Certification