Question

Where do I find the e-file option in order to get my tax refund?

Forum|Forum|6 years ago
May 18, 2020
1 reply
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I did not get my tax refund and it says I either need to mail or e-file in order to get this process going.

Thank you

TurboTax Free Edition Online

Employee

Does your account or return say Printed or Ready to Mail?

Sorry but Printed or Ready to Mail means you have to actually print out your tax return and mail it to the IRS or state yourself. So it has not been filed yet. And it will always say Ready to Mail. Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return. You can try to switch to efile. Click on Add a State to let you back into your retun.

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985