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October 25, 2020
Solved

Where is my federal return.?????

  • October 25, 2020
  • 1 reply
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Filed  federal on 13th of July - says accepted.  Where is it
Best answer by bluedeb

Once your return is accepted, only the IRS would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

 

1 reply

bluedeb
bluedebAnswer
Employee
October 25, 2020

Once your return is accepted, only the IRS would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

 

April 12, 2021

Want use service again!!! Been 6 weeks no i formation on taxes.This sucks

Employee
April 13, 2021

TurboTax does not receive updates on your refund status after your tax return has been accepted by the IRS.

 

Please see this information from our expert @ToddL99 on why your tax return refund may be delayed: Refund Delay.

 

The IRS is working on backlogs and both the EIC and Recovery Rebate can add to your processing time. See this about refund timing: Refund Timing

@michelleshero48

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