Question

Where is my tax refund?

Forum|Forum|2 years ago
March 26, 2024
1 reply
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I have been wondering where my federal tak refund is. According to the IRS it was deposited on 3/20 but it's s not on my bank statement (though their is a weird $0:00 deposit on the 21st. I need to look into)I checked my tax form and both the routing and account number are wrong. I was wondering if that was TurboTax's numbers since they are taking the fees out of the refund. And if it is when should i get my refund.. And if it isn't what should I so next? Any help right now would be appreciated.

DoninGA

Employee

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or - TPG-CSsupport@greendotcorp.com