Skip to main content
June 25, 2020
Question

Where's my refund?

  • June 25, 2020
  • 1 reply
  • 0 views

Hello,   

 

I filed my taxes on May 2nd, according to Turbotax I was supposed to receive my refund no later than May 23rd. As of today, I received nothing.

 

However, my boyfriend filed on June 10th and he received his refund today. Also his return was significantly more complicated. I am concerned something went wrong when turbotax filed my return. I only had one W2. Has anyone else experienced such a delay with the refund. Calling the IRS has been unsuccessful. Please advice what I should do next.

Thank you in advance.

    1 reply

    VolvoGirl
    Employee
    June 25, 2020

    Did you efile or mail your return? They just started processing mailed returns that have been stacking up..

    If you efiled....Was your return Accepted? First double check your efile status here
    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

    Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

    When will you get your refund,
    https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589