Question

Where’s my second ordered turbo tax card

Forum|Forum|6 years ago
March 19, 2020
2 replies
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TurboTax Free Edition Online

Employee

You will need to contact Turbo Visa Debit Card to inquire about your card please visit: https://turbodebitcard.intuit.com/, also you can call 1-888-285-4169 as we do not have information about your card on this forum.

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F

felishalperez201Author

I called the number that you gave me option one is to have a link sent to my phone so that I can download the TurboTax app which I already have an option two is to continue to talk to an automated recording now what do you think of this?

CassLO

@felishalperez201 Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2(to try and get a agent), it will repeat a few times then you will get more options.

You may also submit a request a request here: Submit a request – TPG - Taxpayer

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F

felishalperez201Author

Every time I call that number I get an automated recording requesting a new card and it never lets me talk to any human today marks the 10th business day for the second card and it is still not here

T

TerukoL

Employee

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options.

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