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February 10, 2020
Question

Where would the tax file be after completed? I completed an entire 2019 tax return for my granddaughter. I started a new one. Did not finish saved How can not find them?

  • February 10, 2020
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1 reply

February 10, 2020

Did you create a separate account for the new return you started? You cannot start another return in TurboTax online within the same account. It will overwrite and replace everything in the completed return which means you won't be able to retrieve your return later.

Please see the below TurboTax FAQ for more information and instructions for starting another return in TurboTax Online:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

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dunnrj51Author
February 13, 2020

Thanks...worked...now is good