Who can I contact about my refund being accepted but I have not received it for three months

Forum|Forum|10 months ago
May 9, 2025
1 reply
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I filed my taxes on 2/18 and I received my federal within a few weeks. My state return, however, is still sitting at accepted. I have tried contacting the IRS and the phone hangs up every time. I have not received any letters in the mail. No contact at all. I have also tried the online system and it’s the same information as TurboTax- federal was received and state is still just accepted.

TurboTax Deluxe Online

xmasbaby0

Employee

The IRS has nothing to do with your state refund. Your state return is being processed by your state, and the refund will come from your state--not from the IRS.

Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals. Some states process returns quickly and some are very slow.

STATE RETURN

Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:

ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**