Question

Why am I getting an email saying I have not filed my taxes after they have already been accepted?

Forum|Forum|5 years ago
July 7, 2020
1 reply
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I have received an email from turbotax saying I have not filed my taxes. They have already been accepted by federal and state

TurboTax Free Edition Online

X

xmasbaby0

Employee

Many people have multiple TurboTax accounts without realizing it. Perhaps you started a 2019 return in a different account and then changed to the one you finished it in? If so, the "other" account is generating those emails. If you already e-filed and your return was accepted, just ignore the emails.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**