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It could be that you have more than one TurboTax account it is a common reason.
After you submitted your return by clicking "Transmit my returns now" you can check your status to ensure the return was transmitted successfully by using our e-file status lookup tool.
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Also, your status is prominently displayed when you sign in to TurboTax Online or open your return in the CD/download version on your computer.
If you are anticipating a refund you can track your refund with these steps:
https://ttlc.intuit.com/replies/3288568
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.