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bryson-ellen

Solved

Why am I unable to print the tax forms from my iMac this year? I've used Turbo Tax for several years with no problem. When will this be corrected?

Forum|Forum|1 year ago
February 6, 2025
9 replies
0 views

I can save the tax return to a pdf and print, but I want to print individual forms and worksheets.

Best answer by CatinaT1

None of that works. There is no drop down menu under file, just a button that says "Print Returns" If I select that the print progress bar comes up, goes back and forth for 5 seconds, then goes POP and nothing else happens. There is no choice to do anything else.

Just checked again and no updates, Turbotax is up to date.

Please fix your software.

Here is a work around a user supplied:

maukro

FW9 (and anybody else who cannot find a way to print their returns prior to submitting them to the IRS) ...

Vanessa A

Are you getting the spinning beach ball or does the print button not turn blue and allow you to print? Which MAC OS are you using?

A few things you can try

First, the standard. Make sure you TurboTax program is up to date. To do this Select TurboTax at the top of the screen then Check for Updates

Second, Restart your computer

Third, Make sure you have the printer selected and not the PDF file or Secure Print

If you are only trying to print certain forms

Go to forms mode,
Select the form you want to print
Select File
Print Active Form

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

bryson-ellenAuthor

Thank you for your suggestions for my print problem. Here are my responses.

I get the spinning ball and the blue print line scrolling back and forth and then I hear a "pop" and it stops. It does not send the document to the printer and nothing shows in the print queue. The printer is working and I can print other documents from this Mac.

I have exited Turbo Tax and restarted the Mac several times.

I am using MacOS Ventura 13.7.3. The Mac is up to date.

Turbo Tax is up to date; I've checked for updates several times.

I have tried to print the active form, as well as the full tax returns with supporting documents for my records. It will not print.

I have saved the tax returns as a pdf and that will print from the Mac, but there are other forms not included in the pdf that I want to print and cannot.

I have used Turbo Tax on this Mac for years and am quite familiar with it. I've never had trouble printing.

I did see an online conversation and others apparently have reported this same problem (blue line, spinning ball, then "pop") to you beginning 1/30/25.

JohnnyBB25

Having the same issue on iMac . After hitting print a screen quickly pops up but disappears and nothing happens . I see everyone is having same issue. Is there a fix from TurboTax?

mbeith

Unable to print returns from a MAC please let me know when Turbo tax fixes problem. I see a lot of people are having the same problem.

bcp21

Turbotax, please help us get this fixed!

bobt53

I also cannot print returns. The workaround suggested on here dies not work for me. I am runningTurboTax on na MacBook Air.

JonSh

Having same prob: can't print returns from my iMac. Was able to E-file fed return tho. It's 2/17/25, just spent 42 min with support guy. Tried deleting TT, then reinstalling it... didn't work. He does acknowledge there's a prob with the software at least. He gave up, put me on hold where they said wait time was 40 min. Cmon Intuit, fix the prob!!!!!! I need to print my state return so I can mail it.

ptty97

I am also a long time (20+ years) Turbo Tax desktop user and this year I'm unable to print my extension form. I haven't even tried do my taxes yet and with all the problems everyone is having on printing from a Mac, I may just move to another software package. Has anyone tried a different package from another company for filing taxes?

BUGinform

I have the same issue. My Mac is up to date. I can print with everything else and can turn everything else into PDFs except for everything to do with TurboTax. This is the first year I am using the online version, having used CD versions of TurboTax with a Mac for 20 years.

If I click on any of the print buttons in the app or on the top tab drop down menu I get the spinning ball and a "please wait...." message that then simply disappears.

It is absolutely not acceptable that TurboTax has known about this problem for at least a month or more and has not resolved it. Intuit should be fined by the IRS!

I am taking screenshots of the key pages as a solution and am hoping that I can return to the app in the near future to obtain a full PDF of all forms and worksheets.

TimeWaster74

Did you ever resolve the issue? Exact same problem here, except I can't even save as a PDF and only in the program.

MikeL

Employee

TurboTax has not resolved the issue as far as I know nor have they even admitted they have a problem. After multiple failed attempts using the CatinaT1/Maukro workaround it finally just worked for me one day. Based on the symptoms I suspect it is a memory usage issue and I finally just got lucky. Some people get lucky on their first try and probably think those of us still struggling are doing something wrong. In any case let's not allow our frustrations to cause us to turn on each other. Save your fire for TurboTax.

Best of luck to those still struggling. My sincerest sympathies.

MikeL

kaytwo

I have not checked all the replies TLDR; but on Macs you can use File- -> Preview and then you can choose any flavor of forms you want to preview, then save it off as a PDF or print it.

Hope this helps.