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slinck05
February 24, 2025
Question

Why are there server problems when trying to amend my taxes?

  • February 24, 2025
  • 1 reply
  • 0 views
I called customer service and they hung up on me before i could talk to a human.

    1 reply

    LindaS5247
    LindaS5247
    February 25, 2025

    You could try using some of the techniques below to file your taxes.

     

    Try logging out of the program, and clearing your cache and cookies. ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

     

    You may also try using another browser.

     

    Also, make sure that all updates have been run for your TurboTax program.

     

    Click here for information on manually updating TurboTax.

     

    If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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