Question

Why are you trying to take money out of my bank account

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Employee

Are the fees supposed to come out of your refund?

If the IRS is taking too long to send your refund you still have to pay the fees in time. After 36 days after your original estimated refund date.

See What if the IRS reduces your refund or delays it.

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

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