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nikkiwest22
May 18, 2020
Question

Why can I not see my 2018 tax refund? I filed through turbo tax 2017 and 2018. But they are not showing up.

  • May 18, 2020
  • 1 reply
  • 0 views
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1 reply

VolvoGirl
VolvoGirl
Employee
May 18, 2020

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

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