You can using the method I tell you below, but if you efiled and it has not yet been accepted, it's best to wait until it is accepted, then the PDF will also have the Electronic Postmark in it. Also the PDFs obtained through the Tax Home may not reflect the most recent changes in your return, since there can be a lag. The Print Center should have the most up-to-date PDF. But if you are having trouble downloading/printing at the Tax Home using the Download/print button or in the section "Your Tax Returns and Documents" when you click on "Download/print the PDF", here's how to open your return back up to print at the Print Center. NOTE: When you open your return back up, do not make any changes in it if it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed. Log in and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."Click on "Add a State." (you don't really add one. That's just to open your return back up.)After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.Then choose "Print, save, view this year's return."The next screen should offer some options: "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"The latter has the most pages.NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.

Question

Why can't I download, print or save the 2019 tax file I just submitted to IRS through you?

Forum|Forum|6 years ago
May 10, 2020
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TurboTax Free Edition Online

M

mesquitebean

Employee

You can using the method I tell you below, but if you efiled and it has not yet been accepted, it's best to wait until it is accepted, then the PDF will also have the Electronic Postmark in it. Also the PDFs obtained through the Tax Home may not reflect the most recent changes in your return, since there can be a lag. The Print Center should have the most up-to-date PDF.

But if you are having trouble downloading/printing at the Tax Home using the Download/print button or in the section "Your Tax Returns and Documents" when you click on "Download/print the PDF", here's how to open your return back up to print at the Print Center.

NOTE: When you open your return back up, do not make any changes in it if it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed.

Log in and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
Click on "Add a State." (you don't really add one. That's just to open your return back up.)
After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
Then choose "Print, save, view this year's return."
The next screen should offer some options: "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
The latter has the most pages.

NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.