Why can't my refund be mailed to me

Are you having any TurboTax fees taken out of your refund? If you are, you will not have the option to receive a paper check.  If this is the case for you, you will need to pay your TurboTax fees with a debit or credit card, and then the paper check option will appear. 

Here's how to remove the Refund Processing Service :

1. Sign in to your online return, if you're not already signed in.
2. Click File in the upper right corner and proceed to the Just one more step screen.
3. On this screen, click the first Revisit link (next to You've chosen to deduct your TurboTax fees from your federal refund).
4. Click View Payment Options on the next screen, and then select Pay with credit card on the screen after that.
5. Complete payment by entering your credit or debit card information.
6. Continue to the Just one more step screen to make sure the Refund Processing Service has been removed. Step 1 should now show that you paid with your credit or debit card.