Why can’t the IRS find my refund when I track it?

This is normal. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

• E-filing status is what stage of the process your return is in.
• Refund status is when you can expect you refund. 

Once your tax return has been submitted, the most up to date information will come from the IRS.

It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund?  tool for updates. 

Please see below for more information on what accepted means:

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

Please see the information below on dates and more information about refunds. Returns filed with the CTC tax credit may take a little longer to process:

https://www.cpapracticeadvisor.com/tax-compliance/news/21123770/chart-shows-estimated-irs-income-tax-refund-dates-for-2020