why cant turbotax get me the same refund as taxact? they found me 4000 instead of 927

Forum|Forum|1 year ago
February 8, 2025
2 replies
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want my max refund, but turbotax aint getting it for me

xmasbaby0

Employee

Then something you entered in one of the software programs was wildly different. The tax software programs are checked very carefully by the IRS and cannot be released for use until the IRS approves. So the same information entered correctly into any of those programs should give the same result. A difference of nearly $3K means a big difference in what you entered or where you entered information. Of course it is always tempting to believe the one with the bigger refund is the "right" one----but we cannot tell. You would need to print them both out and compare them side by side to see what is different.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DoninGA

Employee

Only way to figure that out is to compare both tax returns side by side and see the differences.

What you entered in one program has to be exactly the same in the other program and in exactly the same sections. Along with any other credits or deductions have to be the same.

seanbernhardt40Author

I typed in the exact same information into both websites I have my TaxACT return next to the TurboTax return, all the information is the same, you can say that's not possible all you want but I have proof, I can post a picture of the TurboTax return and I can post a picture of the TaxACT return they are identical except for the return amount

xmasbaby0

Employee

It would be pretty interesting to see those two returns and compare them line by line -- and see that the lines are identical and yet have a different amount for the refund. But if you post images here please black out any personal information. This is a public web site---do not post anything that shows your name, SSN, etc.