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June 2, 2019
Question

Why did you take money from my checking account and not my tax return?

  • June 2, 2019
  • 1 reply
  • 0 views

There is now and additional 60 review on my return. Is this you you took money from my checking account instead of my refund?

1 reply

Employee
June 2, 2019

It sounds like you chose to pay your TurboTax fees out of the Federal refund.  If your refund was delayed at the IRS, TurboTax will eventually want to be paid if the IRS is still holding your refund 36 days after your original estimated refund date

You should have received some emails asking you to pay or to request a deferment.  If there is no response, they eventually send a notice they are about to debit your bank account, then they do debit the account.

See this FAQ:

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-charged-or-debited-for-turbotax-fe...