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June 6, 2019
Question

Why didnt i get my refund

  • June 6, 2019
  • 5 replies
  • 0 views
I need it to pay my other taxes

5 replies

bh7393Author
June 6, 2019
my taxes are accepted- Im getting bills from the irs- i needed to use my state refund for my federal and other state
DoninGA
Employee
June 6, 2019
Did you e-file your tax return and was it accepted?  

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
If accepted by the IRS use the federal tax refund website to check the refund status - <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund</a>
DoninGA
Employee
June 6, 2019
Then you will need to contact your state department of revenue about the status of the state refund.  Use this TurboTax support FAQ for the state DOR links - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue">https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue</a>
Employee
June 6, 2019
Refund from which state exactly?
Critter
Employee
June 6, 2019

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-surrounding-myths
https://www.irs.gov/uac/newsroom/2016-tax-changes


For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue