Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
If accepted by the IRS use the federal tax refund website to check the refund status -https://www.irs.gov/refunds
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then anIssue Date will be available on the IRS website. See this IRS website for federal tax refund FAQ's -https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
@ heidiellis6595 asked: "Why does intuit say different the wheres my refund"
Different in regard to what???
I'll go ahead and take a guess. Are you referring to an estimated date that TurboTax provides for when one might expect a Federal refund? If so, that is just an estimate, based on a common 21-day average for most returns that were efiled and chose direct deposit. If the date is what you are referring to, go by what you see at the IRS "Where's My Refund" tool. If the IRS has not yet finished processing your return, it won't have a date yet.