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March 26, 2020
Question

Why does my system go into a never ending wait when I ask for a tax review

  • March 26, 2020
  • 1 reply
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1 reply

March 26, 2020

You may need to clear your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the below FAQ's  for instructions:

Clear Cache: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Delete Cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

If this doesn't resolve your issue, please reach out to Customer Support via the Contact Us link below:
https://support.turbotax.intuit.com/contact/

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