Skip to main content
February 29, 2024
Question

Why dose the irs website say my tax's haven't been accepted but turbo tax says they have been accepted

  • February 29, 2024
  • 1 reply
  • 0 views
No text available

1 reply

Employee
February 29, 2024

The IRS does not use the term accepted.  That's just an efile notification term which means the IRS agreed the return was in the proper format such that processing could begin.

 

  If TurboTax shows your efile was accepted for processing, the first thing one would see at the IRS "Where's My Refund" tool is that the return was "received" and then "processing."   Or are you saying that the IRS is not finding your info at all?

https://www.irs.gov/Refunds

 

 

  • Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
  • Be sure you enter the correct SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
  • Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
  • Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.