Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
F
fhall88
January 28, 2020
Question

Why has my return been accepted by the IRS but still shows pending with TurboTax? My return shows up on the WMR website & the IRS has confirmed Turbotax was notified.

  • January 28, 2020
  • 1 reply
  • 0 views
No text available

1 reply

M
MichelleLO
January 28, 2020

You may want to try logging completely out of TurboTax and clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. After completing those steps, log back into your account to see if the status updated. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
F
fhall88Author
January 28, 2020

I tried all of that. Nothing. I received email right before midnight. The issue was resolved no thanks to any of you guys.

TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification