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May 5, 2020
Question

Why have i not gotten my 2019 tax return after 2 months of sending it in by mail? And how do i find out if there are any errors?

  • May 5, 2020
  • 2 replies
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2 replies

Employee
May 5, 2020

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continueThe IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed  once processing centers are able to reopen. 

 

 

 

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

 

 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DawnC
Employee
May 5, 2020

They stopped processing tax returns (paper-filed) when they shut down operations due to the COVID situation.   You can still use Where's My Refund? to check the status.  However, if it is still being processed, please know that it will not be completed until the IRS resumes normal operations.   

 

For questions regarding the Economic Impact Payments visit our Economic Impact Payments Information Center.

 

 

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