Question

Why haven’t I gotten my stimulus deposited into my account yet and why does IRS website say they do not have enough info to report? Has your company not complied with IRS

Forum|Forum|5 years ago
January 6, 2021
1 reply
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851473
This is what the IRS is stating, however all my friends,family, and coworkers have received theirs. Is it because I went with your website as to the lack of info and speed?
Payment #2 Status - Not Available

We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment.
For more information about why you're receiving this message, see our Frequently Asked Questions.

You can check the application again to see whether there has been an update to your information. Get My Payment data is updated once per day, so there's no need to check back more often.

AmyC

Employee

Here are the options for receiving a stimulus payment since TurboTax does not handle money:

1. Did you pay for your return before filing or

2. Did you have the fees taken from your refund or get the Green Dot debit card?

If #1, the stimulus check will go to your bank account/ home address directly from the IRS - the same as your federal refund.

If #2, the stimulus check will go to SBTPG/Green Dot and then be routed to you. My understanding is an additional 1-2 days. Anybody that chose to pay their TurboTax fee out of their refund opted to have SBTPG as an intermediary. Go to this Santa Barbara Tax Products Group website for stimulus information.

If you need your card replaced, you may contact Green Dot at 888-285-4169.

You may check the status of your payment at IRS.gov/GetMyPayment.

For more information on Economic Impact Payments, see questions and answers in the Economic Impact Payment Information Center.

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