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Best answer by bluedeb

Did you e-file?  Were your returns accepted?  Once your return has been accepted TurboTax does not get any information about your return or refund, only the IRS would know when you will receive your refund.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

1 reply

bluedeb
bluedebAnswer
Employee
May 11, 2020

Did you e-file?  Were your returns accepted?  Once your return has been accepted TurboTax does not get any information about your return or refund, only the IRS would know when you will receive your refund.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds