Question

Why haven’t I received my refund

Forum|Forum|6 years ago
February 10, 2020
2 replies
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TurboTax Deluxe Online

The IRS expects to issue most refunds in less than 21 days after being accepted. Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) will experience a refund hold and processing delay. To track your Federal refund, visit the Where’s My Federal Refund? site here: https://www.irs.gov/refunds. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.You can track the status of your state return by following the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

Note: You will need your social security number, filing status, and refund amount in order to track your refund.

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M

Mario201

I submitted my federal income tax the 29th of last month it was supposed to be estimated for the 19th this month why I haven’t received my federal income tax yet

T

TerukoL

Employee

Once your return has been accepted by the IRS, TurboTax no longer receives updates. Since your direct deposit date has passed, you will need to contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.

When you call, make sure you have the following information: