Question

Why is 35C box not checked on form even though I have entered the routing and account info and indicated it is a checking account?

Forum|Forum|5 years ago
February 14, 2021
1 reply
0 views

No refund due but entering checking account info to facilitate receipt of future stimulus payments. Appears to be a bug in the software.

TurboTax Online

M

MichelleLO

If you are not due a tax refund, you are not able to enter your direct deposit information.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

K

ktmAuthor

Thank you but I understood that direct deposit info was encouraged (even if you are not getting a refund) to facilitate COVID-related relief/stimulus payments.

T

taxpayer71

My tax payment was suppose to be taken 2 weeks ago. Been trying to get a hold of the IRS, but can't. I looked at my return and noticed the correct account and routing number, but noticed that checking/savings was not checked, which I clear did check. I have been using this product for many, many years. This is frustrating if this is the reason for the hold up. If anything, I would think TurboTax would find the error and not let me file.