https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questionsI requested a direct deposit refund. Why are you mailing it to me as a paper check?There are three possible reasons. They are as follows:We can only deposit refunds electronically into accounts in your own name, your spouse's name or in a joint account.A financial institution may reject a direct deposit.We can’t deposit more than three electronic refunds into a single financial account.

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Why is irs saying that are mailing our refund when we asked for direct deposit. I have used TurboTax for years and this has NEVER happened

Forum|Forum|6 years ago
February 28, 2020
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TurboTax Live Deluxe Online

DoninGA

Employee

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

I requested a direct deposit refund. Why are you mailing it to me as a paper check?
There are three possible reasons. They are as follows:

We can only deposit refunds electronically into accounts in your own name, your spouse's name or in a joint account.
A financial institution may reject a direct deposit.
We can’t deposit more than three electronic refunds into a single financial account.