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mwharton2

Question

Why is my colorado state still pending

Forum|Forum|2 years ago
February 12, 2024
33 replies
0 views

No text available

TurboTax Deluxe Online

DawnC

Employee

Colorado just started accepting e-files today, so please give the state 24-48 hours to accept yours. From Colorado Department of Revenue:

LAKEWOOD, Monday, February 12, 2024 — Taxpayers can now file income tax returns for 2023 and the Colorado Department of Revenue, Taxation Division has a few tips to make the process easier and help Coloradans receive their returns as quickly as possible.

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Bowler-Golf

Filed 02/04 PM. Today is 02/17 and still pending. Why? With e-filing I don't understand why it is still pending this much later.

Darylbl1

I am in the same boat you are.

So glad our Public Servants are taking the Holiday off on Monday

antsmart

I filed April 1, 2024. It now April15. It still states Pending.

CatinaT1

I assume you mean February 1, 2024.

Since the State of Colorado opened late for accepting returns, they have been quite backlogged in accepting them. Please be patient and allow the Agency to process the large number of returns that came thought to them all at the same time.

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kennedy15

Can TT prove all of the Colorado State refunds were sent electronically? There seems to be several individuals stating the same thing and TT has offered no proof they were tramsmitted other than a time stamp. It should not take several days for the status to say Accepted. If TT in fact made a mistake then own it and give an ETA whe said issue will be rectified. Please don’t keep pushing the blame to the state without proof.

Darylbl1

I filled with TurboTax on Tuesday. The Federal return accepted within minutes of e-file. My Colorado Return still has not been accepted with no update.

DaveF1006

Usually state refunds are not processed as quickly as the federal refund. To find out more information, contact the Colorado Dept of Revenue here.

@Darylbl1

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Darylbl1

Colorado Revenue Non responsive and non existent

COPackerfan

I think a bunch of us are in the same boat. When you go to check the refund status, this is buried near the bottom of the screen:

"Allow up to 30 business days from mailing for receipt of paper returns or date of submission for receipt of electronically filed returns."

So...dig in folks. It could be awhile.

CatinaT1

They are processing them in the order they were received.

Colorado Dept of Revenue

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denderson

That simply cannot be true. I filed mine on 2/2/2024, which was essentially the earliest possible date because of the need to wait for filing documents from banks, government entities, etc., and mine has still not even been accepted as of 2/17/2024. There is no way that my return could still be awaiting initial acceptance after 15 days if the state were truly utilizing a FIFO method. There is more to this story than meets the eye, and I'm tired of seeing the same lame excuse being repeated over and over. I'm not even convinced that the delay doesn't have something to do with TurboTax's transmission system, which is quite opaque. Exactly WHERE is my return queued up for acceptance - in the state's system or in TurboTax's system? I have yet to see even a single user report that a Colorado state return has been accepted. There are good reasons to believe that the problem is not with Colorado, but with TurboTax.

loudi1284

I’ve also filed 2/1 and as of today 2/18 it still shows pending and on the state tracker it shows they haven’t received it yet.

ee-ea

Employee

@loudi1284

See this

https://www.kjct8.com/2024/02/16/colorado-state-tax-return/

denderson

Yes, I've seen that story and others like it. Again, the question is NOT about our returns being actually processed - it is about their being acknowledged as received. When I've submitted returns in the past, I have always received an initial message that my return was received and awaiting processing, and then a second message after it was processed. There's a big difference between the two. In this case, I have yet to hear from anyone whose TurboTax electronically submitted Colorado return has even been received at all. It's perfectly understandable that processing would take much longer if there's a "backlog," but there's no rational reason that the state wouldn't simply receive electronically submitted returns if they were properly transmitted.

junamlee8

Mine has been pending since 2/13. They’re being extremely slow this year. Usually within 24 hours I would get a notification that state tax has been approved. I don’t know why they’re taking so long.

Jessesenakievich

I dont think it's just turbotax I filed with freetaxusa this year and same thing happening with mine but I filed mine alot earlier January 31....still doesn't say accepted...it says submitted for efile

Patches756

Mine shows pending since 2/13 yet a friend just filed and it showed accepted right away

denderson

That is exactly what I'm concerned about. I think it is possible that the actual bottleneck has something to do with TurboTax's transmission system rather than Colorado's acceptance system. Their system is very opaque, so there's no way to verify that theory one way or the other, but I think it's at least a reasonable suspicion. I'm assuming your friend is also in Colorado, correct?

Datbigboy1

Just FYI. I did not submit my return through Turbo Tax, but directly online with Colorado Department of Revenue. Even doing that route it doesn't give me a status update on processing...accepted...ect...just that they received it via generic email. This was back on 2-12.

bunnytracks12

Data point:

I submitted my state return through TT weeks ago, and there is still no indication of it having been received by CO, either from TT or CO Rev. CO Rev site is showing that I still need to file. A week later my son submitted his return directly through the CO site. The CO Rev site showed received instantaneously.

Next year I will not use TT for my state filing.

denderson

Same here. I'll keep my $20 and save all the grief next year.

Jjkee0033

If it’s any consolation, I’m in the same boat w CO. I filed 02/02 and the feds accepted mine almost immediately and CO has yet to even accept mine - except I did not use Turbo tax I used a different one. So I actually feel better now seeing that I’m not alone and since we are now talking about multiple different software, I can rest a little easier knowing that it’s most likely the state of CO themselves and not us or the software we used. I hope this helps you. I found this blog while doing a google search on the delay.