Why is my data from prior year return not pre populating? I know I'm using the same user name and password as I see prior years return.

Forum|Forum|5 years ago
January 29, 2021
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TurboTax Self Employed Online

AshleyA129063

What version of TurboTax are you using? TurboTax Online or TurboTax Desktop?

MASachs

I have the same question. This worked in the 2023 version. Why not in the 2024???

mglauner

Here's some info on Transferring a Prior Year Return to help you if you're using TurboTax Desktop. You can BROWSE to where your .tax2023 file is located on your computer, but if the file is in a cloud account, move it to your C drive.

In TurboTax Online, if you Sign In using the same credentials as last year, you should see a Prior Year Summary. If it isn't there, it might be in a different account. Go here to find all of your accounts.

Here's how to Contact TurboTax Support.

@MASachs