Question

Why is my ex-husband, name coming up when I started this years return?

Forum|Forum|5 years ago
January 23, 2021
1 reply
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We haven't filed a joint return for several years. They keep asking "Do you or Joe (not his real name) have W2 income etc...

VolvoGirl

Employee

You might have logged into an old account. When you got divorced did you set up your own new account?

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

When you get divorced you should start a brand new account for yourself and not transfer from last year. You can not remove a spouse or switch the order of names.

Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596