Skip to main content
February 17, 2024
Question

Why is my turbtax account asking me to star filing, when I've already filed and been accepted

  • February 17, 2024
  • 2 replies
  • 0 views
No text available

2 replies

CatinaT1
February 17, 2024

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
VolvoGirl
Employee
February 17, 2024

Did you get an email?  It might be for another account.  You can ignore that.

 

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/