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tri0186
February 2, 2020
Question

Why wasn’t I approved for the advance this year

  • February 2, 2020
  • 1 reply
  • 0 views
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1 reply

BrandiLO
BrandiLO
Employee
February 2, 2020

 If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. Be sure to check your inbox as well as your junk/spam folder for the email. For more detailed information, please click here.  If you need additional assistance, please click here for instructions to contact TurboPrepaid customer care.

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