Why would turbo tax decide to not give me my refund 5 days early on the very day that my refund was approved

Forum|Forum|1 year ago
February 20, 2025
1 reply
0 views

Total bull **bleep**. Why the **bleep** even offer the service??? I don't give a **bleep** that they aren't going to charge me the fee for 5 days early. It's just **bleep**ing straight up LIEING. My refund just got approved today and it's just a coincidence that today , the same **bleep**ing day, TurboTax decides they can't give me the 5 day early delivery. Totally misleasing and false advertising. Last time y'all screwed up my return by not including an option to add the affordable healthcare tax credits in your software and I efiled my myself. I let your advertisements talk me into trying you again specifically for the 5 days early bull **bleep** lie. Can't trust TurboTax for **bleep**. Several other tax software options I could have used that would have actually delivered on their word. Turbo tax word ain't for.**bleep**. Never again!!!

CatinaT1

There is a few reasons why you might have not receive your refund within the promised 5-days

Refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing their refund 5 days ahead of when the IRS would have deposited their refund.
The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below

TurboTax Phone Number

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"