Question

Why would turbo tax take money from my checking account? They gave no notice before hand. The fee was supposed to be taken from the refund.???

Forum|Forum|6 years ago
June 7, 2019
1 reply
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TurboTax Deluxe Online

Employee

You should have received several emails (like 4) before they charged you.  Check your spam or junk folders.  Or maybe you entered your email address wrong.

Sounds like the IRS is taking too long to send your refund.  See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/replies/3302146

You should have received 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.