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March 4, 2020
Question

Your tax return is still being processed. A refund date will be provided when available. Seeing this in Where’s my Refund instead of bars I called IRS 3 days ago (before 21 day mark) & they sa

  • March 4, 2020
  • 3 replies
  • 0 views
Said everything looks okay.  Why the weird message and taking so long?!!!

3 replies

March 5, 2020

This could mean the IRS's website hasn't updated since you filed your return. If you get the message "We cannot provide any information about your refund", that doesn't mean something's wrong.  Please see this FAQ  for more information regarding the  Where's my refund message.

March 8, 2022

My taxes were filed on March 4th and I have not received an email from the irs that it was accepted. Should I wait the 21 days?

DoninGA
Employee
March 8, 2022

@leejoann109 wrote:

My taxes were filed on March 4th and I have not received an email from the irs that it was accepted. Should I wait the 21 days?


The IRS does not email or call taxpayers.

 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

salmyson1
March 9, 2021

Your tax return is still being processed s refund date will be provided when available. I did my taxes on February 17th 2021 through turbo tax. my federal return was received by the IRS on Wednesday February 17th at 6:49 p.m. And the filing status changed accepted on Wednesday February 17th at 7:05 p.m. and then used to where's my refund tool and it showed that my refund was received and the first bar was colored in and it had all my information and it said that tax topic 152 refund information was also on it. 

salmyson1
March 9, 2021

I'm sorry I didn't finish. This said the same thing every day till March 8th on the where's my refund tool. On March 8th is when it then said your tax return is still being processed a refund date will be provided when available. And then an hour later the same day you may not have entered your information correctly. And it wanted me to re-enter all of the information and I did that and it came back saying we cannot provide any information about your refund you must wait at least 24 hours after you get the acknowledgement email that your tax return was received by the IRS. Now my tax return was accepted on February 17th remember but the where's my refund tool was really screwing up.then this morning it said your tax return is still being processed a refund date will be provided when available. I had already received my state tax return. Does anybody have any idea what's going on or any advice? I don't want to get screwed out of the new stimulus check that was just passed they look at this return and it's still not processed. And I may have to wait for the stimulus check if it is approved. I've been doing taxes for over 40 years and I have never had to run around like this. Wednesday the 10th of March will be exactly 21 days and I will be calling the IRS if I do not get a refund date. Thanks everybody. Sal

 

March 9, 2021

@salmyson1  If:

  • You have e-filed your 2020 Federal tax return,
  • You are claiming a Recovery Rebate Credit (RRC) on line 30 of the 2020 1040 tax return, and
  • Your tax return has been accepted by the IRS.

The IRS says that it will issue 9 out of 10 refunds to taxpayers in less than 21 days.  However, we will see what approach the IRS takes in your situation.

 

I suspect that the IRS will scrutinize stimulus payments that were issued against the tax returns that claim the Recovery Rebate Credit. We do not know how much delay that the IRS will incur in your case.

 

IRS live phone assistance is extremely limited at this time.  For stimulus payment questions, call 800-919-9835.

 

Follow the TurboTax COVID Tax Center and the IRS Economic Impact Payment Information Center for further developments.

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March 9, 2021

Mine says the same thing. I was told I’m not being audited but was “special selected” because I filed 2/12 on TurboTax. I was also told the department that “special selects” you is 3 months behind due to COVID-19 & 2019 taxes. Never had this issue when I went to a personal tax preparer.