CA 568 form error

TurboTax follows the IRS guidelines for acceptable ZIP codes. If the 2-letter state abbreviation does not match the ZIP code, you will receive an error when attempting to e-file. Most of the time, the error is because the state abbreviation is wrong, so double-check that first.

You could also try deleting the Form 568 and going through the California return interview again. To delete a form in TurboTax Online:

1. Open or continue your return in TurboTax.
2. In the left menu, select "Tax Tools" and then "Tools".
3. In the pop-up window Tool Center, select "Delete a form".
4. Select "Delete" next to "568 " and follow the instructions that appear.

You can prepare Form 568 with either Online or Desktop versions.