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February 4, 2020
Question

Can’t complete the final step

  • February 4, 2020
  • 3 replies
  • 0 views
No text available

3 replies

February 4, 2020

There are multiple parts of the final step. What part do you keep getting stuck on? Let us know and we'll be happy to help.

March 31, 2020

After entering my driver's license info, we advanced to the next page in order to enter my wife's information but the page wouldn't load, it just has the spinning icon as if it's going to load but doesn't.  It has been doing this for more than 90 minutes

DaveF1006
March 31, 2020

At this time of year all the way up to April 15, there is heavy traffic in the Turbo Tax site. You might sign out and try a little later.  Also clear your Cache and Cookies in your browser and see if this might help.

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February 13, 2023

Everything time I go to the last 3 questions it pops up it hit a snag

January 31, 2024

Trying to get passes the refund information part everything is good was accepted for an advance but when I finish’s it it will not go to signing process

January 31, 2024

Can someone let me know what you did to get pass the second payment step? Im stuck after state bank info. It won't let me go to last step.