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April 5, 2025
Question

First time in a decade having some problems with TurboTax. I can't figure out how to delete Schedule C (don't need it), and the program doesn't let me view returns.

  • April 5, 2025
  • 1 reply
  • 0 views
I click on "view returns", another window opens saying "this may take a few minutes"...nothing happens

1 reply

April 6, 2025

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.