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March 31, 2021
Question

Have no records but did file jeff separate Turbo tax has Michelle's info

  • March 31, 2021
  • 1 reply
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1 reply

VolvoGirl
Employee
March 31, 2021

What is your question?  Are you looking for a tax return?  Online is only good for 1 return.  So if you did another one in the same account it overwrote the first one.

 

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript