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May 5, 2022
Question

How do I enter the class action lawsuit?

  • May 5, 2022
  • 37 replies
  • 0 views
How do I enter the TurboTax class action lawsuit settlement?

37 replies

rjs
Employee
May 5, 2022

Are you referring to the settlement with the states that was announced today? That's not a class action lawsuit. If you are eligible for the settlement, a notice and a check will be sent to you automatically. You don't have to do anything.

 

May 8, 2022

So it sounds because I've filed with them for years, I don't have to do anything at all and a check will be sent to me?  I hope I understood this message correctly.  If so, sounds good!

rjs
Employee
May 8, 2022

@edraper10 wrote:

So it sounds because I've filed with them for years, I don't have to do anything at all and a check will be sent to me?


@edraper10

 

That is correct. You don't have to do anything. A notice and a check will be sent to you if you are a Covered Consumer as defined in the settlement agreement.


Here is the definition of "Covered Consumer."

 

"Covered Consumer" means any individual, or individuals if a joint return was filed, who in Tax Years 2016, 2017, or 2018 was (1) eligible to use an Intuit IRS Free File Product; (2) began his or her tax returns using a TurboTax Free Edition Product; (3) was informed that he or she was ineligible to use a TurboTax Free Edition Product; (4) subsequently paid to use a TurboTax Paid Product, and (5) had not used the Intuit IRS Free File Product in a previous tax year.

 

May 5, 2022

A federal judge this week rejected a proposed $40 million settlement between Intuit, the company behind TurboTax, and a Class of consumers suing the company for allegedly directing them away from the TurboTax free edition even though they were eligible to use it.

As a result, many of the consumers participating in the class action lawsuit entered into arbitration with Intuit.

Shortly after that happened, the company and the plaintiff’s legal team worked out a proposed settlement that called for $28 million to be paid to the Class Members – which reportedly would have netted them $56 each if 7.5%  (that equates to 6.67 million eligible or 1/2 million filing claims) of those eligible submitted a claim form. The lawyers representing the consumers would get $10 million plus litigation expenses.

 

the lawyers become millionaires and the consumers get the shaft. 

since is not settled it's unclear how you participate or enter into arbitration.

 

 

 

rjs
Employee
May 5, 2022

@Mike9241 wrote:

A federal judge this week rejected a proposed $40 million settlement . . .


@Mike9241  That article is from December 2020, well over a year ago.


Judge Rejects $40M Intuit TurboTax Free Edition Class Action Settlement

 

Critter-3
May 5, 2022

https://www.nytimes.com/2022/05/04/business/turbotax-intuit-settlement.html

 

The settlement will affect 4.4 million customers eligible for the I.R.S. Free File program who were maneuvered to use TurboTax’s free edition in the tax years 2016 through 2018. Customers will be notified automatically and sent checks amounting to roughly $30 for each year that they were compelled to pay for TurboTax.

May 6, 2022

I haven't received anything and I've used TurboTax since 2015. How and when will I be compensated?

Employee
May 6, 2022

No one here has any details. See the link to the press article above.

May 7, 2022

I have uesed them for over ten years wondering if I will get anything the web site always said free but I had to pay ever time and my are easy to file 

 

Critter-3
May 7, 2022

@nitehawk3124 

 

For future reference ... if your  return qualifies ( form 2021 your AGI had to be $73K or less)   you should be linking into one of the IRS FREE FILE options here instead of using a paid program :  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

May 7, 2022

Then they should say it's free when it's not and this year I did my taxes and they give me more money but the irs said they missed up and I paid almost what I got back I wasn't happy about that 

May 8, 2022

I've used Turbo Tax for many years.  To get started with any return, they have several options which to pick.  I've always clicked on the free one, but at the end of the filing, was always, always charged.  This year, my fee was something like $90+.  I tried contacting them to ask where this fee came from, where was the "free" filing they had.  Never heard back & filed elsewhere.

May 8, 2022

After I file then they sent me a link about a free tax filling web site that's after I paid over 200 to do my taxes and already e file and this was the first time they ever sent me info about the irs free filling 

 

May 10, 2022

I've been using TurboTax 2018 to 2022 I don't know if I part of the Lawson and I need to have my money back thank you y'all have a nice day and bye-bye

May 10, 2022

I want to be entered into the Class Action Lawsuit. I have used y'alls services since 2016, and feel sure I am a candidate for the $90 refund. Thank You, Patricia Stewart 

DoninGA
Employee
May 10, 2022

@trish_201 wrote:

I want to be entered into the Class Action Lawsuit. I have used y'alls services since 2016, and feel sure I am a candidate for the $90 refund. Thank You, Patricia Stewart 


See the official settlement agreement for all the details.

May 24, 2022

Just got paid $139.08 for the settlement. Half of the money had attorney fees and court costs taken out already, so $139.08 was the final amount I got. Just got it yesterday. 

rjs
Employee
May 24, 2022

@Salenafank wrote:

Just got paid $139.08 for the settlement.


That is for some earlier settlement. It is not for the settlement between Intuit and the state attorneys general that was signed on May 4, 2022.

 

May 24, 2022

I need to know how do I enter my lawsuit

Employee
May 24, 2022

@Tracywalton5

The settlement agreement covers users who used TurboTax in 2016, 2017 or 2018.   If you are one of the affected users you will receive about $30 for each of those years in which your income was $34,000 or less and in which you started in the Free Edition and were upgraded to a paid version of the software.

 

"Covered Consumer" means any individual, or individuals if a joint return was filed, who in Tax Years 2016, 2017, or 2018 was (1) eligible to use an Intuit IRS Free File Product; (2) began his or her tax returns using a TurboTax Free Edition Product; (3) was informed that he or she was ineligible to use a TurboTax Free Edition Product; (4) subsequently paid to use a TurboTax Paid Product, and (5) had not used the Intuit IRS Free File Product in a previous tax year.

 

You do not have to “sign up” or get on a list.   The payments will be sent out automatically to the affected users.   We do not know yet how soon the payments will be sent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
May 24, 2022

I need information on the class action settlement. I would like to enter this. I was charge for the last three years when I apply for the free taxing

Employee
May 24, 2022

@vanniceah Return to your post and scroll up to the post directly above your own.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**