How do I enter the class action lawsuit?

@RosettaIrene @tyrenag46 

This is a user to user discussion forum, not a direct link to TT Support.  Please read the answer directly above your posts.

@7022874771 

First using your phone number for the user ID  is not a wise choice so if anyone actually calls you they are scammers and not from TT proper. 

Next ... if your only income was $800 you should be using one of the IRS FREE FILE options you can access from here :   https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

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@Darlene22 wrote:

How do I enter the class action lawsuit?

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READ the previous answers already provided in this thread

@yanaj You do not "enter" anything.  

The settlement agreement covers users who used TurboTax in 2016, 2017 or 2018.   If you are one of the affected users you will receive about $30 for each of those years in which your income was $34,000 or less and in which you started in the Free Edition and were upgraded to a paid version of the software.

"Covered Consumer" means any individual, or individuals if a joint return was filed, who in Tax Years 2016, 2017, or 2018 was (1) eligible to use an Intuit IRS Free File Product; (2) began his or her tax returns using a TurboTax Free Edition Product; (3) was informed that he or she was ineligible to use a TurboTax Free Edition Product; (4) subsequently paid to use a TurboTax Paid Product, and (5) had not used the Intuit IRS Free File Product in a previous tax year.

You do not have to “sign up” or get on a list.   The payments will be sent out automatically to the affected users.   We do not know yet how soon the payments will be sent.

https://www.verifythis.com/article/news/verify/money-verify/turbotax-settlement-you-do-not-have-to-make-claim-to-receive-money/536-7a90e8ba-329b-4ad9-aa14-bb487623905e

https://www.newsweek.com/intuit-turbotax-settlement-cheated-customers-refunded-lawsuit-restitution-1703811

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@Marciekling75 wrote:

My name is marcie turbo tax is charging me $228. And I have not received my tax money due to non-payment.  I really need my money.  And I feel like I shouldn't pay them to do my taxes when I am the one that filed them. I would like my money.  My # [phone number removed]. Please inform me of my status

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If you requested to have the TurboTax account fees paid from the federal tax refund that in NO way whatsoever delays your federal tax refund.

You used the TurboTax software to assist you in completing the tax return so you have to pay for the use of the software. 

If you did not want to use tax preparation software then you should have not used TurboTax.  You could complete your tax return manually using the forms and schedules on the IRS website.  Then printed the tax return, signed the tax return and mailed the tax return to the IRS.

It is taking the IRS 6 months and longer for the IRS to process tax returns.

Go to this IRS website for the status of filed tax returns - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

As of July 22, 2022, we had 10.5 million unprocessed individual tax year 2021 returns. Of these, 1.7 million returns require error correction or other special handling, and 8.8 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to January 2022 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before January 2022 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

@justinemrabon  No timetable has been announced. You just have to wait.

@Bumblebug 

I'd be livid.  Especially if you haven't had any income coming in. But see that's how they would get you, you would need "Deluxe" if you're drawing out of 401k money, even though you technically wouldn't "need to file" ordinarily,  but because of the stimulus payments, advanced child tax credits, and such people use their service, and get screwed because they share information with them. -_-

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@2Piececombo wrote:

How do I fill out a claim from 

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As already stated by @xmasbaby0 on this thread -

You do not "enter" anything.  

The settlement agreement covers users who used TurboTax in 2016, 2017 or 2018.   If you are one of the affected users you will receive about $30 for each of those years in which your income was $34,000 or less and in which you started in the Free Edition and were upgraded to a paid version of the software.

"Covered Consumer" means any individual, or individuals if a joint return was filed, who in Tax Years 2016, 2017, or 2018 was (1) eligible to use an Intuit IRS Free File Product; (2) began his or her tax returns using a TurboTax Free Edition Product; (3) was informed that he or she was ineligible to use a TurboTax Free Edition Product; (4) subsequently paid to use a TurboTax Paid Product, and (5) had not used the Intuit IRS Free File Product in a previous tax year.

You do not have to “sign up” or get on a list.   The payments will be sent out automatically to the affected users.   We do not know yet how soon the payments will be sent.

https://www.verifythis.com/article/news/verify/money-verify/turbotax-settlement-you-do-not-have-to-m...

https://www.newsweek.com/intuit-turbotax-settlement-cheated-customers-refunded-lawsuit-restitution-1...