To report a bug in TurboTax, you can follow these steps: TurboTax Community: You can report the bug here in the TurboTax Community where Experts can review, help resolve, and report the issue. In Live Tax Advice: Log into TurboTax and in the upper right-hand corner, click on Live Tax Advice and if needed follow the prompts below to share your file with an agent. TurboTax Online: Click on Tax Tools in the menu, then Tools, and select Share my file with Agent. A pop-up will appear; click OK to send a sanitized diagnostic copy. Provide the token number generated. TurboTax Desktop: Select the Online menu (Windows) or Help (Mac), then Send Tax File to Agent. Follow the prompts and provide the token number generated. Please note that one-on-one consultations with a live specialist are not included in the TurboTax Free Edition Call TurboTax: You can call TurboTax support directly for assistance at 800-446-8848. Visit the TurboTax support page here

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dg482545

Question

How to report bugs

Forum|Forum|1 year ago
March 14, 2025
1 reply
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TurboTax Free Edition Online

SabrinaD2

To report a bug in TurboTax, you can follow these steps:

TurboTax Community: You can report the bug here in the TurboTax Community where Experts can review, help resolve, and report the issue.
In Live Tax Advice: Log into TurboTax and in the upper right-hand corner, click on Live Tax Advice and if needed follow the prompts below to share your file with an agent.
- TurboTax Online: Click on Tax Tools in the menu, then Tools, and select Share my file with Agent. A pop-up will appear; click OK to send a sanitized diagnostic copy. Provide the token number generated.
- TurboTax Desktop: Select the Online menu (Windows) or Help (Mac), then Send Tax File to Agent. Follow the prompts and provide the token number generated.
- Please note that one-on-one consultations with a live specialist are not included in the TurboTax Free Edition
Call TurboTax: You can call TurboTax support directly for assistance at 800-446-8848. Visit the TurboTax support page here