When you start working in the program to prepare a tax return for someone else, you will need to answer all questions as if you were the other person - starting from the very beginning. It would be best to start over with a clean slate. If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).Answer Yes in the pop-up to confirm.

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I'm doing someone else taxes why is it asking for my information as if I'm doing my own after i have put the person information in to

Forum|Forum|7 years ago
June 6, 2019
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TurboTax Free Edition Online

Best answer by MollsBBU

When you start working in the program to prepare a tax return for someone else, you will need to answer all questions as if you were the other person - starting from the very beginning.

It would be best to start over with a clean slate.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.

M

MollsBBUAnswer

Employee

When you start working in the program to prepare a tax return for someone else, you will need to answer all questions as if you were the other person - starting from the very beginning.

It would be best to start over with a clean slate.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.