import expenses from credit card

Forum|Forum|1 year ago
January 27, 2025
6 replies
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Last year Turbo Tax allowed you to link your bank and import expenses directly from credit cards and other sources shown in the video below, but this year I can't find that option, please help.

https://www.youtube.com/watch?v=luujZoU7w0A

TurboTax Self Employed Online

mglauner

In TurboTax Online, under Wages & Income, click on Add/Edit next to Self Employment. then the pencil icon next to your Business,

You should get a page with Expenses where you can scroll down to Import Expense Transactions.

Navi25

Similarlyto the original poster, I am no longer seeing that option on my end and only see manually adding expenses for this work.

ktsteve1289

Having the same issue. I've signed in and out a few times and the import option still isnt available. Is there a fix yet?

cbarlow108

This is happening to me as well. I've tried clearing my cache and cookies.

cbarlow108

I figured it out! The import expenses does not show up on an existing line of work from last year. You need to add a new line of work from the page titled "Your 2024 self-employed work summary" and delete the old one.

cdejong88

That worked 1x for me, but has now disappeared again.
I added a new dummy business, deleted the business, and the button reappears on my original business entry.
This is a completely broken experience from TurboTax and needs to be fixed.

sdaun08

I am missing the import expenses from credit card as well. I have cleared cache and cookies for both Chrome and FireFox. Still nothing any assistance would be greatly appreciated!

HollyP

Employee

Thank you for submitting the token and allowing us to take a closer look. The option to import from a personal bank account or credit card is a one-time opportunity. This option is only available when you first start working on your business expenses. If you choose to manually enter your expenses, you won't be presented with the option again. Similarly, if you already imported expense from one account, you won't be able to import from additional accounts.

You may be able to clear and start over to see the import option again. However, this means you have to start the whole return from scratch, not just the business section.
If you use QuickBooks, you can also import your data directly from there. Just remember, this import can only be done once, so ensure everything is complete and correct before you proceed. How do I import my QuickBooks info into TurboTax?
Alternatively, you can manually type in your expenses.

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sdaun08

Importing expenses off a credit card is a one-time option? Even on a new tax year?

marios729

same problem, link is not there for me

mglauner

Other users have suggested entering a new business, in order to get the Import/Connect Account options to come up in the Business Expenses section. You could then delete the old business.

Or, save your bank transactions to your computer in .txf format, if you're using TurboTax Desktop, then upload them. That option doesn't go away.

@marios729

@sdaun08

Kz2011

I am also having this problem. I deleted my previous line of work from 2023, and added a new line of work. I still do not see the import button. Please help. This will take a huge amount of time to do manually.

I don't see any way to get to the 2nd screen you showed. Please advise.

susitnavalley

This feature is designed to only allow one import per Intuit Account. It is for your own protection and security.

mnunnelly

Clearly y'all here at Intuit need to revisit how this feature is being used. If you look through this thread there's a ton of people that imported expenses last year at great convenience and now come to find that it only works one time one year. Y'all know we need to do these things every year. For my protection? You mean you don't want someone else to log into my account and be able to import their own expenses? Really really silly, I turned my head when Intuit tricked me into paying for taxes multiple years that should have been free, but this is stupid as all get out. Everyone in this thread I suggest y'all find somewhere else to do your taxes next year as Intuit has lost the plot, or never had it. Who would think this feature was good to use only one time as if a business doesn't incur new expenses every year, triflin

djhewey

Triflin, you hit it on the head my friend. A business gets to import expenses one time one year?? And then Intuit argues that it’s for our safety? This is total BS. Don’t add the feature if it doesn’t work. I wouldn’t have wasted hours trying to get it to function! Make this a robust feature if you care about your customers. Don’t argue that you make a crap feature that doesn’t function correctly for our safety. Ridiculous.